Contact Us
Have questions or need a quote? Our team is ready to help you find the right hardware solutions for your business.
Head Office
No. 888 Industrial Avenue
Yongkang, Zhejiang, China 321300
Phone
+86 579 8888 8888
+86 579 8888 9999 (Fax)
sales@metalpro-hardware.com
support@metalpro-hardware.com
Business Hours
Mon - Fri: 8:00 AM - 6:00 PM (GMT+8)
Sat: 9:00 AM - 12:00 PM
Send Us a Message
We'll respond within 24 hours
Find Us
Visit our headquarters in Yongkang, China
Frequently Asked Questions
Quick answers to common inquiries
What is your minimum order quantity (MOQ)?
Our MOQ varies by product. Generally, fasteners start from 5,000 pcs, hand tools from 500 pcs, and locks from 200 pcs. Contact us for specific product MOQs.
Do you offer samples before bulk orders?
Yes, we provide samples for quality evaluation. Sample costs depend on the product, and shipping is typically at buyer's expense. Sample costs can be refunded on bulk orders.
What payment methods do you accept?
We accept T/T (bank transfer), L/C (Letter of Credit), Western Union, and PayPal for samples. For new customers, we typically require 30% deposit with balance before shipment.
How long is your production lead time?
Standard products: 15-20 days. OEM/ODM orders: 25-35 days depending on complexity. Rush orders can be accommodated with additional fees.
Do you provide OEM/ODM services?
Absolutely! We offer full OEM/ODM services including custom specifications, private labeling, and custom packaging. Our R&D team can help develop products to your requirements.
Ready to Start Your Order?
Get a competitive quote within 24 hours. Our sales team is standing by.